tka Responsible Gaming
Problems start when gaming goes beyond entertainment. tka believes every player should understand their own budget, time, and state of mind before continuing to play. On this page we discuss how to stay safe, when to seek help, and what protective tools tka provides.
Keep gaming a source of fun, not a burden
Casino and sports betting are forms of entertainment. They stay enjoyable only when you play with awareness and within control. tka always wants its players to have a safe experience — whether they win or lose.
The minimum age to open an account at tka is 21. It is strictly prohibited for anyone under 21 to create an account. Be careful to ensure that no underage family member can access your account, and never share your password.
Reading our Terms and Conditions will help you understand under what circumstances tka has the right to suspend or close an account — particularly when a player's behaviour is considered problematic.
Betting should never be thought of as a source of income. Before placing any bet, remember — only spend what you can afford to lose. Avoid betting during financial difficulty, under family pressure, or driven by emotion.
Self-Limit Setting Tools
tka provides several practical tools that let you control your own gaming. These can be activated at any time from your account settings.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, lowering it takes effect immediately; a waiting period applies when raising it.
Session Time Limit
Set a maximum duration for each gaming session. When the set time is up, the system will automatically alert you and help you log out.
Cooling-Off Period
Temporarily close your account for anywhere between 24 hours and 30 days. During the break, logging in or placing bets will not be possible, but the account reopens automatically once the period ends.
Self-Exclusion
Choosing long-term self-exclusion closes your account completely for a set period, and it cannot be reopened during that time. This gives you the space to make important decisions.
Loss Limit
The system stops you once you have lost more than a set amount. This limit can be set on a daily, weekly, or monthly basis and directly helps you manage your budget.
Direct Support
Contact tka's 24/7 live chat to activate any protective tool or for advice. Support is available in both Bengali and English.
Apply for Self-Limits
Fill in the form below to let our support team know. We also accept requests via 24/7 live chat or email.
Protective Tool Request
After you submit your request, our team will get in touch with you shortly.
Your Information is Fully Secure
Any request for self-limits or self-exclusion is handled with complete confidentiality. Your personal information is never shared with third parties. Read our Privacy Policy for more details.
You can find answers to any protection-related questions on our FAQ page.
All your data is transferred securely via SSL encryption.
Warning Signs of a Problem
If any of the following situations occur regularly in your life, consider seeking help.
- You are placing more bets to recover lost money — this "chasing losses" mindset is an early sign of a problem.
- You are using household money, rent, or borrowed funds for betting.
- You are hiding your betting habits from family or friends.
- You feel restless, irritable, or anxious when you are not playing.
- You have tried to stop playing but keep failing.
- You are spending more time betting while neglecting work, studies, or family responsibilities.
- Even after winning, you cannot stop and feel the urge to win more.
- Financial pressure from betting is affecting your sleep or mental health.
Ways to Get Help
You do not have to face this alone. Your family, professional counsellors, and tka's support team are all here for you.
tka Live Chat Support
tka's live chat is active 24 hours a day, 7 days a week. Talk to us in Bengali or English. If you share any concerns about self-exclusion, setting limits, or anything else, our team will help you take the right steps.
Contact by Email
If you prefer not to talk directly, write to us by email. Self-limit or self-exclusion requests can be sent to tka's support email. We reply to every message with the utmost confidentiality.
Family and Close Ones
Talk openly with a trusted family member or friend. Support from someone close can often bring about a big change. Let them know that you have recognised the problem.
Professional Advice
Speak with a mental health specialist or counsellor. Gambling addiction is a health issue — there is nothing to be ashamed of. Professional support is the most effective route to a long-term solution.
Keep a Gaming Diary
Write down how much time and money you are spending. Once you understand your own patterns, it becomes easier to act before problems develop. This habit helps build self-awareness.
Alternative Activities
Spend time on new hobbies or activities to take your mind off betting — exercise, reading, spending time with family, or getting involved in community activities can all be effective alternatives.
We Are Committed to Creating a Safe Environment
tka is not just a gaming platform — it is a responsible community. We believe that with the right tools and awareness, every player can keep themselves safe. Our team is always ready to support you.
Playing at tka is strictly prohibited for anyone under 21. If you suspect someone you know is playing despite being underage, please let us know via live chat.