FAQ
All questions about bonuses, deposits and withdrawals at tka
From opening an account to bonus terms, depositing via bKash or Nagad, cricket betting and fast withdrawals — this page has detailed answers to the most frequently asked questions from Bangladeshi players. If you can't find your question here, our support team is always available.
Bonus Terms
Deposits
Cricket Betting
Withdrawals
21+ Only
Table of Contents
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Bonus Questions
Bonus Terms
After receiving the welcome bonus at tka, the bonus money cannot be withdrawn directly — you must first place a certain amount in bets. This is called the wagering requirement. At tka, the rate is 15 times the bonus amount. Example: if you receive a ৳1,200 bonus on a ৳1,000 deposit, you must wager ৳1,200 × 15 = ৳18,000 — after that you can withdraw your bonus winnings.
At tka, bets from all categories — slot games, live casino, fishing games and sports betting — generally count towards wagering. However, some table games or feature bets may count only partially. To be sure, read the terms and conditions page or ask in the support chat — they will give you the exact list.
Yes, bonuses at tka have an active expiry period. If the wagering is not completed within the set time, the bonus balance is automatically removed. The exact number of days depends on the terms of each bonus offer — log in to your account and check the bonus section, or contact support to find out the specific deadline.
tka generally allows bonus cancellation. If you do not want to complete the wagering while a bonus is active, let the support team know via live chat — they can remove the bonus and make your deposited funds available. However, if the bonus is cancelled, any winnings earned from that bonus will also be removed.
With tka's 120% bonus, a ৳8,400 deposit gives a maximum bonus of ৳5,000 (because the cap is ৳5,000), making your total balance ৳13,400. The wagering here will be ৳5,000 × 15 = ৳75,000. Bonus winnings can only be withdrawn after the full wagering is completed.
Besides the welcome bonus, tka also runs the tka VIP programme for regular members, which offers weekly cashback. Across three tiers — Bronze, Silver and Gold — weekly cashback of up to 0.5%, 1.0% and 1.5% respectively is paid on net losses. Check the promo section of your account for details on other offers.
Deposit Questions
Deposits
In most cases a deposit is credited within a few minutes. If there is a delay, note the transaction reference number from the bKash, Nagad, Rocket or Upay message and provide it to tka via live chat. The support team will verify the reference and update your balance promptly.
tka itself does not charge any extra fee for deposits. The standard service charge that your mobile wallet — bKash, Nagad, Rocket or Upay — applies to transactions is governed by their own policy. Check the wallet app for fee information before sending.
Select Nagad from the tka cashier section, then send money to the provided number using the Nagad app or by dialling *167# and choosing "Send Money". Keep the payment number and amount correct, then enter the reference confirmation received from Nagad on the confirmation screen. Deposits start from a minimum of ৳200.
The minimum deposit at tka for all payment methods is ৳200. This amount is enough to start playing slot games, live casino or any other section. The welcome bonus also applies on a small deposit, though the maximum bonus cap is ৳5,000.
tka currently supports deposits through four mobile wallets: bKash, Nagad, Rocket and Upay. These are the most widely used mobile banking methods in Bangladesh, so sending money from any smartphone is straightforward.
You can deposit at tka as soon as you tka Login. However, account verification (KYC) may be required before making a withdrawal. Using a wallet registered in your own name makes the verification process faster later on.
Betting Questions
Cricket and Sports Betting
In tka cricket betting, an accumulator lets you place bets on multiple matches or events together. If all selections win, the odds are multiplied. Example: three selections with odds 1.40 × 1.50 × 1.90 = 3.99 — so a ৳100 bet returns ৳399. But if even one selection loses, the entire ৳100 is lost.
Yes, tka offers in-play (live) betting. You can place bets on cricket, football and several other sports even after a match has started. Odds shift quickly after a bowling change, wicket or goal — so reading the current situation before betting can work in your favour.
Popular cricket markets at tka include: Match Winner, Toss Winner, First Wicket Fall Run, Over/Under, Top Batsman, Series Winner, Runs in a Specific Over and Player Performance bets. The most markets are available in the T20 format.
If a match is declared a no-result due to rain or any other reason and no outcome can be determined, bets are generally refunded (voided). However, if a result is determined by the Duckworth-Lewis method, that result stands as valid. Full settlement rules are available from tka support.
At tka you can bet separately on BPL, IPL, T20 World Cup and Bangladesh Tigers international series. Full markets are available for local team matches in BPL as well, which makes them particularly popular among Bangladeshi players.
The same price can be shown three ways: decimal 2.50, fractional 3/2 and American +150 — all three mean the same thing. On a ৳1,000 bet the return is ৳2,500 (৳1,500 profit + original ৳1,000). With odds of 1.80, a ৳1,000 bet returns ৳1,800 (৳800 profit). tka generally displays odds in decimal format.
Withdrawal Questions
Cash Withdrawal
The standard processing time for withdrawals at tka via bKash, Nagad, Rocket, or Upay is 10 to 45 minutes. Most requests are completed within this window. During busy periods it may take a little longer, but if it exceeds a few hours, please contact support.
The minimum withdrawal amount at tka is ৳1,000. Requests below this limit will not be accepted. If needed, play a little to bring your balance to ৳1,000 or more before withdrawing. This limit applies to all methods (bKash, Nagad, Rocket, Upay).
Yes, but you must complete the wagering first. Once the wagering requirement is met, bonus winnings move to your main balance and you can withdraw a minimum of ৳1,000 from there. Before wagering is complete, only the portion of your own deposited funds can be withdrawn.
tka's payment system is active 24 hours a day, seven days a week. Withdrawal requests can be submitted on holidays or late at night and are processed within the standard 10–45 minute window. The support team is also available on live chat at night.
Yes, withdrawals at tka are sent only to the mobile wallet registered in the player's own name. The name on the account and the name on the wallet must match — withdrawals to third-party wallets are not processed. This is required for account security.
If a withdrawal has been pending for more than 45 minutes, contact tka via live chat. Providing the request ID or reference number, your account username and the amount will allow the support team to verify and resolve the issue quickly. An incomplete account verification can also cause a withdrawal to be held up.
Support
Still have questions? We're always here
If you did not find your answer on this FAQ page, no need to worry — tka's support team is available seven days a week, 24 hours a day. Help is available in both Bengali and English. For any issue related to your account, payments, or games, contact us through any of the channels below:
- Live Chat — log in to the site for instant assistance
- Email — [email protected]
For more information, visit the Responsible Gaming page and remember — tka is for ages 21+ only.